TERMS OF USE

SMS Terms of Service Red Auto Center ("Red Auto Center," "we," "us," or "our") offers SMS messaging services to provide customers with appointment reminders, service updates, billing notifications, follow-up communications, promotional offers, and other important information related to our automotive services. By opting in to receive text messages from Red Auto Center, you agree to these SMS Terms of Service. SMS Consent By providing your mobile phone number and opting in to receive SMS communications, you consent to receive recurring text messages from Red Auto Center. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. The phone number and consent information collected through our SMS program will not be shared with third parties or affiliates for marketing purposes . Types of Messages By subscribing to our SMS program, you may receive messages including, but not limited to: Appointment confirmations and reminders

Vehicle service updates and repair status notifications

Billing and payment notifications

Customer service follow-ups

Special promotions, discounts, and marketing offers

Business announcements and important updates

Message Frequency Message frequency varies based on your interaction with Red Auto Center and the services you request. Customers may receive approximately 2–5 messages per week , though frequency may vary. Message and Data Rates Message and data rates may apply. Charges for text messages and data usage are determined by your wireless carrier and are your responsibility. Opt-In Methods Customers may opt in to receive SMS messages from Red Auto Center through one or more of the following methods: Submitting an online form

Providing consent verbally during a conversation

• Completing a paper form

Requesting service updates or communications through our business channels

Opt-Out Instructions You may opt out of receiving SMS messages at any time by replying STOP to any text message from Red Auto Center. After you send STOP, you will receive a confirmation message indicating that you have been unsubscribed. Once unsubscribed, you will no longer receive SMS communications from us unless you opt in again. To re-enroll, simply sign up again through one of our available opt-in methods. Help and Support If you need assistance with our SMS program, reply HELP to any message you receive from us. You may also contact us directly: Red Auto Center

Email: [email protected]

Website: https://redautocenter.com

(update if different) After sending HELP, you will receive instructions on how to use the service and how to unsubscribe. Carrier Disclaimer Wireless carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your wireless service provider. Privacy Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your information. Privacy Policy: [Insert Privacy Policy URL] Contact Information If you have questions regarding these SMS Terms of Service, please contact: Red Auto Center

Email: [email protected]

Website: https://redautocenter.com